Congratulations to the 2011 Bekins Van Lines Award Winners for Customer Service Excellence. Bekins’ contractors, agent drivers and sub-drivers in all product lines are eligible to receive this award. Winners are determined based on nominations provided by Bekins customer service, fleet and operations departments. Other criteria includes: Having an excellent rolling 12 month average for posted move surveys on Bekins Quality Index (BQI) Ranking Reports; and earning “Top Block” service marks on Cartus shipments.