Category Archives: Fleet News

Information, news and stories about our driver fleet and service providers.

AMSA Names Eight Bekins Drivers as Finalists in Super Van Operator of the Year

Eight Bekins Drivers have made it to the final round of the American Moving & Storage Association’s (AMSA) Super Van Operator contest.   Winners will be announced during the AMSA’s 2012 Convention which will be held in Las Vegas, NV on  Feb 12-15. http://www.promover.org/content.asp?contentid=10243

   The final round nominees are:

  • Samuel Artrip- Lifetime Achievement Category
  • Ernest Castro- Lifetime Achievement Category
  • Stephen Gassner- Lifetime Achievement Category
  • Denton Klahn- Household Goods Category
  • Thomas McNiff- Lifetime Achievement Category
  • Martin Schultheis- Household Goods Category
  • Reynir Skarphedinsson- Special Commodities Category
  • Stephen Tripp- Lifetime Achievement Category

Congratulations to all our Bekins nominees and best of luck to all our Drivers!

 

Great Customer Service by Bekins A-1

Giandomenico Move from GA to FL Oct. 17, 2011

Had to let you know that the service we received from Mike, Maleek and >> Isaah during our move was fantastic!  Each of these guys could not  have been more helpful or courteous.  They never stopped hustling and their positive, upbeat attitude lasted all day. What a great bunch of  men.  Bekins A1 in Atlanta is fortunate to have them as employees! 

Sincerely,

Nick & Kallie Giandomenico

Bekins Announces President’s Award Winners

Congratulations to the 2011 Bekins Van  Lines Award Winners for Customer Service Excellence.  Bekins’ contractors, agent drivers and sub-drivers in all product lines are eligible to receive this award.  Winners are determined  based on nominations  provided by Bekins customer service, fleet and operations departments. Other criteria includes:  Having an excellent rolling 12 month average for posted move surveys on Bekins Quality Index (BQI) Ranking Reports; and earning “Top Block” service marks on Cartus shipments.  Click here for this year’s winners

 

Driver Ricky Purnell – One of Bekins Best of the Best!

Having excellent service providers is the backbone of Bekins’ success.  Bekins Agent Driver, Ricky Purnell of Worldwide Relocation Services exemplifies the best of the best in our fleet.  Here is a letter from Rev. David R. Brinkley we received a few days ago that we wanted to share.

“We have moved coast to coast 3 times, and with Bekins’ driver, Ricky Purnell and his partner Tank, this was the best ever!  To say we are pleased is an understatement.  They were both consummate professionals, courteous, amazingly helpful, calm, accurate, had superb efficiency, were meticulous and organized.”

“We knew, seeing how easily they handled everything from bulky furniture to delicate boxes with fragile glass that all our items would arrive in perfect condition.  We never gave it another anxious moment.  We also knew everything would be unloaded the same way – and it was.

These two men are an absolute delight.  They receive our highest praise and thanks.  With over 334 items, nothing was lost or broken.

Ricky and Tank wasted no time, but never seemed rushed.  Everything was loaded and unloaded so well, no time was ever lost.

Thank you for a great move!  And thank you for having such great employees like Ricky & Tank.” 

 

 

New Cell Divider Combo Offered to Bekins Agents

Check out CDS Moving Equipment’s latest packing product, a new cell divider combo.  This product will save you money and you’ll be able to offer your customers this exciting new product.  CDS is a valued business partner of Bekins and we want  you to see how this new revolutionary packing material works.  Click on the video below to see it.

CDS MOVING EQUIPMENT INC.
Stop wasting money, space and excess raw materials. This product provides a spectacular safe way to pack fine glass and china. Less warehousing and easier distribution! CDS always trying to bring you the newest products and ideas in the industry!!

http://youtu.be/hn5k3oPDkqs
www.youtube.com

Bekins driver team goes the extra mile to help a customer

We wanted to share a customer letter with all of you.  Award winning driver Jordy Jones and his wife Trudi Jones were recognized by customer Koralee B. for going that extra mile during her recent move. 

Koralee writes, “Jordy and Trudi Jones have such positive attitudes, fun personalities, and strong work ethics.”  

She added, “There are not enough adjectives to describe the kindness of Jordy and Trudie.  Jordy was very respectful of our furniture and when the sofas did not fit up the stairwell he suggested we rent a storage unit and he would take them over there.  Well we did that and it turned out it was not big enough.  Since it was late in the day he offered to keep them on his truck and since he had to come past Rochester, the next day he would meet us at a unit large enough, that we rented.  He gave us the specifics measurements, so we rented one large enough the second time around!”

Jordy’s actions most certainly restored my faith in mankind.  I had not experienced such thoughtfulness and kindness since my Dad.  Most of us are in a hurry and involved in our own lives, myself included.  I actually cried due to the kindness of Jordy and Trudi.  Jordy’s kindness is not something we see everyday.  I am definitely going to pay it forward and keep in mind my actions towards others.  Bekins has an extraordinary employee in Jordy.” 

Jordy Jones was Bekins Driver of the Year in 2009 for the household goods division.