Category Archives: Uncategorized

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Frequently Asked Questions about Packing

Once you have hired a moving service, you will have to decide whether to purchase additional services, and one of those services is packing. Packing is a tedious task that can be done for you, or you can do it yourself. Regardless of what you choose, here is the compiled a list of frequently asked questions when it comes to packing.

What packing services does Bekins offer?

Bekins offers a variety of packing services:

  •  Full-service packing, crating and unpacking
  •  Packing only difficult and/or fragile items
  •  Special packing for sensitive home electronics
  • Advice and quality packing materials

Of course, you can pack you own belonging and Bekins agent can offer suggestions and a full line of packing materials at competitive rates.

All Bekins movers are trained to handle your belongings with the utmost care and attention. To obtain packing materials including boxes, your local Bekins agent can provide these at competitive rates.

Can I leave the items in my dresser drawers?
Yes, you can leave clothing in your dresser drawers if your shipment will not need storage. If you will need storage at one of Bekins’ agencies, we recommend that all items in your dresser drawers be packed. We also recommend that all non-clothing items be packed, regardless of your storage needs.

Will the mover load the boxes that I packed?
Yes, the driver will load the boxes that you packed as long as the driver deems them safe for transport. Please note, the liability coverage for boxes that you pack yourself is not the same as the liability coverage available to you for carrier-packed boxes.

Can I pack and move my plants?
Typically, it is not advisable to move your plants. Most professional movers will only accept plants if the shipment is not going more than 150 miles and/or delivery will be within 24 hours. In addition, if you are moving across state lines, check with federal and state regulations for quarantines or other restrictions. Several states even require that plants be inspected and declared “pest free.”

What items cannot be packed?
Bekins wants your belongings to arrive at your new home safe and sound.

That means not moving certain items. Aerosol cans and hazardous materials are unsafe for transportation on a moving van. In addition, perishable items and those of personal importance are recommended for your individual transport. Read our comprehensive list of What Not to Pack.

How should I move my jewelry aDSCF3144nd other valuable items?
Bekins recommends you do not pack or ship your fine jewelry, precious metals, important papers (titles, tax forms, bank books, deeds, etc.), medical and dental records, prescriptions, coins, currency, stock certificates, notes or bonds. These items should be carried with you during your move.

How should I prepare my appliances?
All major appliances (washer, dryer, refrigerator, freezer, stoves, etc.) should be properly disconnected before the mover’s arrival. An authorized service firm can disconnect and prepare each appliance for transport. All refrigerators and freezers should be defrosted, cleaned and dried before the movers arrive. For more information, visit our how to move appliances page.

Will Bekins move my automobile?
Yes, Bekins has the capability to transport your automobile. There are several options for this service, including in-van service or use of a third-party carrier. If you elect to use in-van service, your automobile will be transported on a Bekins moving truck with your household goods. You can also elect to use a third-party carrier to transport your vehicle. Whichever option you choose, your local Bekins agent can arrange this service for you.

How will my mirrors and pictures be protected and packed?
Your local Bekins agent can pack all of your mirrors and pictures using specially designed cartons and wrapping materials to provide maximum protection for your goods.

What type of protection options do my belongings have during transport?
Bekins offers different levels of valuation options for your belongings. These options are not insurance, but provide for protection of your goods during shipping. Learn more about Bekins Valuation options.

More packing resources:

Bekins Packing Guide

Bekins Moving Checklist

Bekins Printable Labels

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Frequently Asked Questions when Preparing to Hire a Moving Company

Relocating your household goods is an extensive and complicated process, which can raise a lot of questions. We have compiled a list of frequently asked questions when choosing a moving service.

What is an interstate move?
Interstate moving is defined as those moves that cross state lines to get from their origin to their destination.

What is an agent?
An agent is a local moving company that books long distance moves through its van line. An agent usually performs local moves, intrastate moves, packing, storage and perhaps other services. Bekins Van Lines offers a network of 370 agents all over the United States.

What is the difference between a moving broker and a moving carrier?
Moving brokers are often described as a middle person between the customer and the moving company. A moving broker does not have the operational and logistic capabilities that moving companies have. Moving brokers are sales teams that book your move and sell it to an actual moving company. The broker provides a customer the opportunity to have access to many competitive moving quotes, however, despite there being reputable brokers, there are also rogue brokers who have left customers in bad situations.

A moving carrier, such as Bekins Van Lines, has operational and logistical capabilities, such as truck fleets and warehouses. We employ highly trained moving professionals and are licensed, insured, accredited by major business, transportation and regulatory organizations. Moving carriers are also responsible for lost or damaged goods and work very hard to prevent mistakes.

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When is the best time to move?
Whenever is the right time for you. However, the months of May-September have the highest demand in the moving industry. During the non-peak season September 15-May 1, Bekins has a special offer for customers moving during those months.

When should I begin researching and contacting companies about upcoming moves?
We suggest to start researching moving companies around eight weeks before you move. Many moving companies offer online options to receive a ballpark estimate, which would give you an idea if a moving company is in your price range. Once your narrow your search down to three companies, then request an in home estimate for the most accurate price. Then choose the right moving company from there about four weeks before your scheduled move.

What is an in-home estimate?
A local Bekins agent will come to your home and complete a visual survey of your belongings that you are planning on moving. The estimate is based on a wide variety of factors, the two main ones being shipment weight and distance to destination. In addition, the agent will evaluate the need for professional services, such as pack and unpacking, appliance preparation and custom crating and storage. Make sure all the items that you are planning on moving are in plain view, including items from the attic, garage and basement. If there are any household items are not making the move, make sure to point those out as well.

Along with providing a written estimate, your local Bekins agents will be able to explain the different types of estimates, your rights and responsibilities and valuation options.

What is a non-binding estimate?
A non-binding estimate is the carrier’s approximation of the cost, based on the estimated weight of the shipment and the accessorial services requested. The final cost will be based upon the actual weight of your shipment, the services provided and the tariff provisions in effect. To verify the weight of your shipment, the driver will weigh his trailer prior to loading your shipment and then reweigh his trailer once your shipment has been loaded.

DSCF0239What is an Order for Service?
An Order for Service is a signed written agreement made in advance with the moving company, authorizing the company to move your goods.

What is a Bill of Lading?
A Bill of Lading is the written contract between you and the mover which lists the terms of the agreement (services, dates and actual charges, etc.). The Bill of Lading also serves as your receipt for your belongings.

What is an inventory?
The inventory is the form that lists all of the items that you are moving and their condition. Both you and the driver will sign the inventory after the shipment is loaded and unloaded. The inventory is also used to document any change in the condition of your items or any missing items at delivery.

What are my rights and responsibilities when I move?
All moving companies are required by federal law to provide each customer a copy of Your Rights and Responsibilities When You Move. Your primary responsibility as outlined by the Federal Motor Carrier Safety Administration (FMCSA) is to select a reputable household goods carrier, ensure that you understand the terms and conditions of the contract, and understand and pursue the remedies that are available to you in case problems arise. You should talk to your mover if you have further questions. The moving company will also furnish you with additional written information describing its procedure for handling your questions and complaints, and a telephone number you can call to obtain additional information about your move.

What is Valuation?
Bekins goal is to delivery your household goods to your home in a safe and timely manner. Although Bekins takes every measure to assure that your items arrive at your new home without incident, sometimes damage occurs. To be sure that your goods are protected, we offer various levels of transit protection from full value protection to basic liability. Learn more about your valuation options and the different levels of transit protection.

What are the methods of payment Bekins accepts for my move?
Tariff provisions require the move is to be paid in full before the shipment is being unloaded at the destination. You can pay for the move at the time of delivery with cash, money order, traveler’s check, certified check or cashier’s check. With prior credit approval, there is an option to charge the cost of your move to a personal credit. Bekins accepts major credit cards: MasterCard, Visa, Discover and American Express.

What questions do you have about your upcoming move? Ask below and we will answer!

 

Congratulations Kellee!

Kellee Johnson Earns Bekins Van Lines Employee of the Year

With each move, there is a whole team behind dedicated to making sure it goes smooth as possible. Each quarter, Bekins Van Lines recognizes four individuals that have been exceptional employees that have shown their dedication and hard work.

Bekins Van Lines CEO Mark Kirschner announced Kellee Johnson as the Employee of the Year at a staff meeting on Sept. 9.

“I was completely shocked when they said my name because there was some pretty stiff competition,” Johnson said.

Johnson joined Bekins in 2008. She is known as a dedicated, loyal worker throughout her department in accounting and revenue. Johnson consistently exceeded the production level established for her position as an audit analyst. She earned the Employee of the Quarter for Q2 (October – December) because of her excellent work ethic.

Below are photos from the announcement earlier today. There are also videos from the meeting on the Bekins Van Lines You Tube Channel

Congratulations, Kellee and thank you for your hard work through the years for a well-deserved honor of Employee of the Year!

 

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Moving Lola

Today is National Dog Day – my favorite day! I wanted to share my experience about moving with my dog, Lola, and how to prepare for moving pets on interstate moves.

When my fiancée Pat was offered a relocation from Charlotte, N.C. to Indianapolis, Ind., the first thing we thought about was how our dog Lola would deal with the move?

Around three and a half years ago Lola was found as a stray and we decided to give her a home. She suffers from separation anxiety and we knew a move like this would be difficult for her.

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Lola, Pat and I after a hike in Charlotte, N.C.

Before our relocation, I made an appointment with Lola’s veterinarian. I spoke with her about the challenges that we may face when we moved. She suggested she may act out and although it could be frustrating we shouldn’t punish her because she is just confused. She recommended that we keep a close eye on her during the moving process and in our new home so she wouldn’t run away. We made sure all of Lola’s vaccinations were up-to-date and acquired a current veterinarian record to give to our new vet in Indianapolis as well as any boarding/grooming places that require vet records.

I also checked the US State and Territory Animal Import Regulations Web site to verify what to do when moving across state lines. I notified Charlotte Animal Care and Control that we were moving and gave them our new address. I updated the address for Lola’s microchip and identification tags, as well, in the event she does run away.

When we were packing all of our stuff, Lola noticed things were changing and this caused her to act increasingly anxious, which we were prepared for. We tried to do our best to make her feel comfortable and increased her daily exercise. This helped tire her out and not act out as much.

When we were loading our household goods onto the moving truck, we arranged for Lola to go to our neighbor’s house during this time so she would not be in the way. This is recommended for any household that has pet during a move.

For the ride to IndianLola 1apolis, it was a challenge to figure out what was needed for me and Pat, but also for Lola. We brought her bed, a few toys, bags, a water dish, water and food. With every stop, we made sure she was properly hydrated and well-fed. She slept most of the 10-hour drive. We stayed in a hotel on the way and used Pet’s Welcome Web site to determine which places permitted pets.

After 10 hours and a hotel stop we finally made it to our new home in Indianapolis. We allowed Lola to sniff around the house and acclimate herself to the new surroundings. Although we have a fenced-in yard, I still kept a close eye on her to make sure she wouldn’t escape. Lola is a notorious escape artist and fences don’t always do the trick.  When the movers came with our stuff, I kept Lola out of the way by keeping her on a leash outside.

Lola getting comfortable in our new home in Indianapolis

Lola getting comfortable in our new home in Indianapolis

It took a few weeks of adjustment. She went through a bit of a mourning period (she missed outrneighbor and her dog) and didn’t eat. I was worried and consulted with my vet. She explained that this is normal for dogs that experience a drastic change and she would eventually eat when she got hungry, which she did. I made sure that Lola had plenty of exercise by walking her frequently on the Monon Trail, a 13-mile trail in Indianapolis.

We also met our neighbors and let her play with their dog. By talking to our neighbors, we learned about the best places to take Lola, including parks, vets and boarding. We also used Angie’s List and Yelp to help find the best pet places around town.

We are all settled in Indianapolis now. Hopefully Lola’s moving experience can help you prepare for moving with your pet!

Tell us your story about moving with your pet!

For more about moving with pets, please visit http://www.bekins.com/planning-guides/moving-with-children-and-pets/

 

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The Importance of the ALS Ice Bucket Challenge

Bekins Van Lines corporate office accepted the ALS Ice Bucket Challenge yesterday, Aug. 20 to raise awareness for ALS as well as donate to ALS Association.

Bekins challenged all of its agents to do the same. Before dumping ice water on yourself, here are some things you should know about ALS from alsa.org.

  • Amyotrophic lateral sclerosis (ALS), often referred to as “Lou Gehrig’s Disease,” is a progressive neurodegenerative disease that affects nerve cells in the brain and the spinal cord. Motor neurons reach from the brain to the spinal cord and from the spinal cord to the muscles throughout the body. The progressive degeneration of the motor neurons in ALS eventually leads to their death. When the motor neurons die, the ability of the brain to initiate and control muscle movement is lost. With voluntary muscle action progressively affected, patients in the later stages of the disease may become totally paralyzed.
  • ALS is not contagious.
  • It is estimated that ALS is responsible for nearly two deaths per hundred thousand population annually.
  • Approximately 5,600 people in the U.S. are diagnosed with ALS each year. The incidence of ALS is two per 100,000 people, and it is estimated that as many as 30,000 Americans may have the disease at any given time.
  • Although the life expectancy of an ALS patient averages about two to five years from the time of diagnosis, this disease is variable and many people live with quality for five years and more.  More than half of all patients live more than three years after diagnosis.
  • About twenty percent of people with ALS live five years or more and up to ten percent will survive more than ten years and five percent will live 20 years. There are people in whom ALS has stopped progressing and a small number of people in whom the symptoms of ALS reversed.
  • ALS occurs throughout the world with no racial, ethnic or socioeconomic boundaries.
  • ALS can strike anyone.
  • The onset of ALS is insidious with muscle weakness or stiffness as early symptoms. Progression of weakness, wasting and paralysis of the muscles of the limbs and trunk as well as those that control vital functions such as speech, swallowing and later breathing generally follows.
  • There can be significant costs for medical care, equipment and home health care giving later in the disease.  It is important to be knowledgeable about your health plan coverage and other programs for which your may be eligible, including SSA, Medicare, Medical and Veteran Affairs benefits.
  • ALS Association has raised 41.8 million from the Ice Bucket Challenge Donations. Donations can be made here.

Below are the videos and photos from yesterday’s challenge!

Watch the video here on our new YouTube Channel.

 

 

 

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World Humanitarian Day and Bekins

Today is World Humanitarian Day, which is a dedicated day to raise public awareness of the work undertaken by humanitarian organizations. We not only specialize in moving your household goods, but giving back is embedded in our corporate culture at Bekins Van Lines. For today’s blog, we are shining the spotlight on the organizations with which we work that are dedicated to making the world a better place.

Give Kids The World Village

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Bekins is a major sponsor of Give Kids The World Village near Walt Disney World in Orlando, Fla., as well as the main sponsor for Keaton’s Korral located in the village. Give Kids The World Village is an organization that provides memorable, magical, cost-free experiences for children with life-threatening illnesses and their families. The village is a 70-acre resort that has welcomed more than 130,000 families from all 50 states and more than 75 countries.

A wall of letters from children that have experienced Give Kids The World Village found in the Bekins corporate office.

A wall of letters at the Bekins corporate office from children that have experienced Give Kids The World Village.

Keaton’s Korral
At Keaton’s Korral, more than 7,300 families each year have been able to experience the fun of horse and pony rides, while wearing cowboy hats and living out their cowboy dreams. Keaton’s Korral was named for Keaton White, an alumni wish child who spoke at the 2003 Wheaton | Bekins conference shortly before he lost his battle with cancer. His story touched so many of the agents and employees, as he told of his dream to ensure every child got to experience the joy he felt during his time at the Village.

Bekins Chairman, Stephen Burns with Keaton White, who inspired Keaton's Korral at Give Kids The World Village

Bekins Chairman, Stephen Burns with Keaton White, who inspired Keaton’s Korral at Give Kids The World Village

“Give Kids The World was one of the happiest times of my life,” White said. “I just want to be sure that someday another little boy or girl and their family are loved just as much as me and my family were loved.”

The 60th Annual Wheaton|Bekins Conference from November 5-8 in Scottsdale, Ariz., will be hosting a silent auction to raise money for Keaton’s Korral. You can also click here to donate to Keaton’s Korral and Give Kids The World Village.

Move for Hunger:

Move For HungerMove for Hunger is a nonprofit organization that works with relocation companies to collect unwanted food from people who are relocating and deliver it to food banks all across North America.

Bekins Van Lines currently has 34 agents participating and has collected 55,812 lbs., of food all-time and 29,138 lbs., of food in 2014 alone. It’s a win-win for all parties – food banks get a much needed boost all year long, customers feel good about the donation (and may even offset some of the cost of their move by reducing the weight of heavier canned goods), and Bekins participates in a nationwide initiative to combat hunger.

To learn more about Move For Hunger and how you can help, visit MoveForHunger.org.

Susan G. Komen for the Cure Tissue Bank

Susan G. Komen for the Cure Tissue Bank at the IU Simon Cancer Center – The Tissue Bank collects blood and tissue samples from donors and makes the samples available to Susan G Koman Tissue Bankresearchers across the globe who are seeking to find a cure for breast cancer. Since 2008, Bekins has transported equipment for the Tissue Bank to collection events across the country. Visit KomenTissueBank.IU.edu to learn more about the Susan G. Komen for the Cure Tissue Bank at the IU Simon Cancer Center.

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Successfully Move into a College Dorm

Freshman year of college is an exciting and nerve-wracking time. For most first-year students, the first step of college is moving into a dorm room. This can be a challenging process due to the limited space and the distance from home. Here are some tips to help streamline the moving process and start your college career on the right foot.

  • Talk to the resident halls and contact your roommate: Find out what is provided in the dorm room as well as the dimensions. You will need to figure out how your things must fit without overcrowding. Usually, the housing department will provide your future roommate’s name. It is a good idea to contact them to ask what they will be bringing and avoid having duplicate items in the room.
  • Take Inventory: Before you begin shopping and packing, go through your closet. Donate items that are no longer needed. Depending on the climate, pack clothes for the approaching seasons. It is best to be prepared until winter break.
  • Pack only the essentials: Space is very limited, especially when living with a roommate. It is important to only pack items that are absolutely necessary. If you have more than a car load, you’re probably taking too much.
  • Use Storage Bins: Packing clothing and supplies in plastic storage bins will ease packing the car and hauling them up the stairs. With the help of bed risers, storage bins can be kept under the bed with out-of-season clothing and supplies that are not needed on a daily basis. Tips for arranging your room

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  • Develop a Plan: Before moving in, plan out the move. When packing the car, pack the items that are necessary for the move so they are easily accessible. Strategize how to arrange the furniture in your room and show your parents where you would like things to go.
  • Get there early: The earlier the better when moving to avoid the crowd. An impromptu shopping trip will most likely be needed for items that were left at home. If you live far away, consider driving the night before and staying in a hotel.
  • Decorate last: After packing away your clothes and everyday supplies, spend some time making your space your own.

Good luck with your first year of school! It goes by fast, so enjoy it!

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What’s Inside Bekins’ Trailers?

Bekins’ trucks and trailers travel all across America packed to the max with household goods. Here is what an empty, brand-new trailer looks like before it is it put to work!

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Semi-trailers at Bekins are 53 feet long and have side doors on them. Some have one side door, but this new one has two.

Inside the trailer 3

Trailers can pack 25,000 – 28,000 lbs. of household goods with the maximum weight capacity of 80,000 lbs. for your standard 18 wheel semi truck and trailer.

Inside Bekins Truck

Bekins’ trailers hold more than just your household items. Our semi-trailers come equipped with 200-250 furniture pads to keep your furniture beautiful and comfortable. For the more cumbersome household items each Bekins trailer has a detachable walk board (incline ramp) and other equipment to help with the move.

Roof of Bekins Truck

The numbers on the roof are cubic foot measurements to help the movers gauge how much space is available inside the trailer.

Outside of closed door Bekins Truck

If you are concerned about your odd-shaped items each trailer can accommodate with the belly box underneath each trailer.

We want to see what you see! Post to our Facebook and Twitter pages when you see a Bekins truck on the road!

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Combat Stress with 20 Minutes of Exercise

Moving inevitably will cause stress under any circumstances, but one of the most important ways to combat it is exercising 20 minutes a day.

Exercising just 20 minutes a day can benefit your physical and mental health. Here’s how:

  • Exercise increases the flow of the blood to the brain, just as it improves circulation to the heart and the rest of the body.
  • Increased core temperature during exercise may lead to reduced muscle tension.
  • Activity also stimulates the growth of nerve cells in the part of the brain involved in memory. When we’re stressed, cortisol and adrenaline are surging and we forget things. In the brain, cortisol is binding with receptors in the hippocampus, the seat of memory formation and learning. If stress is left unchecked over time key connections between nerve cells in the brain won’t function as well, impairing memory and ability to take in new information and raising the risk for depression and anxiety.
  • Exercise produces neurohormones like norepinephrine that are associated with improved cognitive function, elevated mood and learning. It improves thinking dulled by stressful events.
  • Physical activity helps to bump up the production of your bran’s feel-good neurotransmitters, serotonin, dopamine and norepinephrine, which can affect mood and anxiety levels.
  • Blood flow drains metabolic waste products away.
  • Exercise pumps blood containing oxygen, fluids and nutrients to active muscles.

Easy ways to exercise every day and easy on your budget:

  • Go for a walk! If you have a dog, take them because they need it just as much as you do! Go to a park or around the block. It’s always good to get fresh air.
  •  You don’t have a buy a workout videos anymore. You can find workout and instructional videos all over the internet and they are free! Find something you like and keep up with it. Some places to find these at youtube.com or Pinterest. Here is a list from Learnvest of the best free workouts online: http://www.learnvest.com/2013/01/10-free-workout-sites-youll-love/
  •  Put together a routine. For example: 10 pushups, 20 sit ups, 25 squats, 20 lunges (10 per leg), 80 jumping jacks and 60 second wall sits. Repeat three times or when 20 minutes is up.
  • Do you love playing sports? Join a recreational league and play your favorite sport. You might even make new friends!
  • If you sit most of the day, take a walk on your break or leave some time for your lunch. Sitting all day is not good for your health, so the more you move throughout the day, the better.

Remember certain exercises aren’t for everyone. Know your limits. Start small and work your way up. It’s better to be doing something than nothing. Get exercising!

 

References: Community Health Network, Learnvest