Your rights and responsibilities when you move

As you prepare for your upcoming move, we want to make sure you have read "Your Rights and Responsibilities When You Move." This was created by the Federal Motor Carrier Safety Administration's (FMCSA) consumer protection regulation. This .pdf also contains the FMCSA's "Ready to Move" brochure. Both pamphlets provide you with valuable information during this important time.


In addition, please take the time to read the American Moving & Storage Association's Household Goods Dispute Settlement Program. Click here for AMSA's Dispute Settlement Program brochure.  


If you would like more information about moving best practices and your rights and responsbilities as a customer,  click here to visit the FMCSA's Web site.

At Bekins, we want you to have realistic expectations and understand the many factors that go into a move. If you have any questions about the information provided, please contact us at 1.800.992.5202 or