You have several different rights and responsibilities that apply to your upcoming move. The Federal Motor Carrier Safety Administration (FMCSA) has created important documents containing valuable information that you should review, including “Your Rights and Responsibilities When You Move”, and their “Ready to Move” brochure. You can also check out the FMCSA website here.
Please also take a look at the American Moving & Storage Association’s Household Goods Dispute Settlement Program.
If you have any questions about your rights and responsibilities, don’t hesitate to contact us.