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Bekins Moving Solutions Provides Superior Service

December 2, 2011 | Bekins News & Events

Bekins Van Lines strives to provide excellence in moving services to every customer we have the privilege of moving.  We received a letter from Dorine C. regarding the above and beyond service provided by Irma Jimenez of Bekins Moving Solutions, and our driver Jim Robinson and his unpacking crew.

Ms. Irma Jimenez
Bekins Moving Solutions, Inc.
20525 Nordhoff St., Unit 58
Chatsworth, CA 91311

Dear Ms. Jimenez:

“I wanted to extend a thank you to you and all the supporting crew from Bekins Moving Solutions for the special effort involved in moving my furniture and personal belongings from your Chatsworth facility to my home in Veron, CT last month.

Your driver, Jim Robinson did an excellent job to assure my belongings arrived safely and ahead of schedule.  His effort to account for the inventory (packed and stored by your Chatsworth staff six years ago in August, 2005) and to drive the large load to the East Coast was very much appreciated.  And, he made a special effort to see that the larger-sized furnishings were situated in the right location in my limited space.  His choice of two employees from Labor Ready (148 Franklin Avenue, Hartford, CT 06119) was a good one.  Those two employees, David Marquez and Domingo Vega, also worked very hard in a short period to unload and place the furniture and other belongings.

I was very impressed with how Jim, David & Domingo worked in unison and completed the move-in task in a timely and professional manner.  Please accept my sincerest gratitude for the superior job that they did handling this difficult task.”

Bekins strives to perform great service on all our moves and are so glad that this customer took the time to let us know just how well we did.

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